Terms of Service
Effective Date:
April 12, 2024
These Terms of Service (“Terms”) govern your access to and use of the website
https://premp.ai/home and any related services operated by PREMP.AI (“we,” “us,” or “our”).
By accessing or using our site or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Use of the Site
You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:
Use the site in a way that violates any applicable laws or regulations;Attempt to gain unauthorised access to the site or its systems; orInterfere with the proper operation of the website or its infrastructure.
2. AI Tools and Booking Services
PREMP.AI provides automated AI-based services, including but not limited to:
Website chat widgets, Instagram and Facebook, DM automations, SMS follow-up systems, Missed call AI responders, AI-managed advertising, Google review automation
We offer infrastructure implementation services for businesses—primarily estate agents—that include installation, configuration, and support of these tools.
By using these services, you agree to:
Provide accurate and up-to-date information during setup; andUse the system in good faith and only for its intended purpose.
3. Accounts and Access
If you create or are granted access to an account or dashboard:
You are responsible for maintaining the confidentiality of your login credentials; andYou agree to notify us immediately if you suspect unauthorised access to your account.
We reserve the right to suspend or terminate access if we believe you are violating these Terms.
4. Fees and Payments
Some services may require payment. By purchasing a service, you agree to the pricing and billing terms presented to you at the time of purchase.
All payments are due as agreed in your onboarding or service agreement.We reserve the right to modify pricing at any time, with prior notice for existing clients.
5. Intellectual Property
All content on this site—including logos, brand names, text, graphics, software, and service configurations—is the intellectual property of PREMP.AI or its licensors.You may not reproduce, republish, or redistribute any part of the service without our written consent.
6. Disclaimers
Our AI tools are designed to assist but cannot guarantee specific outcomes (e.g., booked appointments, sales, or engagement). You acknowledge that:
PREMP.AI is not liable for the accuracy of user-generated or automated responses; andWe do not guarantee uninterrupted service or availability
7. Limitation of Liability
To the fullest extent permitted by law, PREMP.AI shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the website or our services.
Our total liability to you for any claim arising out of or relating to these Terms is limited to the amount you paid for the services.
8. Termination
We may suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms or engaged in conduct harmful to us, other users, or third parties.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of England and Wales.
10. Changes to These Terms
We may revise these Terms from time to time. If changes are material, we will notify you by email or by posting a notice on our website. Continued use of the service after such changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
📧[email protected]
